Presenter: Joan Frye Williams
Format: Webinar
Date: December 4th, 2013
Start Time: 3PM Eastern
- Are you wondering how a new service model might work in your library?
- Do you wish you had more information about what it really takes to transition to these new approaches?
- Are you in the middle of implementation and looking for practical tips and suggestions from other libraries?
- Or are you just curious about how library work is changing?
We’ve all heard how
progressive libraries are experimenting with new ways to deliver service.
Recent years have brought news of shrinking circ desks, roving reference,
virtual branches, after-hours lockers, unattended kiosks, information
neighborhoods, zone staffing, imbedded librarians, and other service
innovations.
In this timely webinar,
library consultant and futurist Joan Frye Williams will bring us up to date on
how new service models are performing in a variety of settings. She’ll share
lessons learned about how to succeed with these new techniques, including
practical advice for:
- Training and redeploying staff
- Revising job descriptions
- Rearranging library spaces
- Rethinking library collections
- Introducing the new model to your community
- Measuring success and productivity
This one-hour webinar will
be of interest to library staff at all levels looking to increase their
understanding of what’s working well, what still needs tweaking, and what just
might be coming our way in the future.
Webinars are free of charge, you can pre-register by
visiting: https://infopeople.org/civicrm/event/info?id=266
Check our archive listing at: http://infopeople.org/training/view/webinar/archived
